Shipping

 

Shipment Processing Time

 

All orders are processed within 1~3 business days of receipt. Orders are not processed or shipped from Friday, 3 PM PST through Sunday, or holidays.

 

Shipping Rates and Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Continental US

Order Amount	Shipping Rates	Delivery Estimates
$0–$49.99	$6.99	Standard Shipping (5-8 Business Days)
$50.00+	Free	Standard Shipping (5-8 Business Days)

 

Hawaii, Alaska & Other US Territories*

*American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and U.S. Virgin Islands

Order Amount	Shipping Rates	Delivery Estimates
$0–$149.99	$9.99	Standard Shipping (5-10 Business Days)
$150.00+	Free	Standard Shipping (5-10 Business Days)

 

 

Shipment to P.O. Boxes or APO/FPO Addresses

 

We ship to addresses within the US, US Territories, and APO/FPO/DPO addresses.

 

Shipment Confirmation and Order Tracking

 

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

 

Damages

 

We are so sorry that your item(s) arrived in less-than-perfect condition! We want you to have the best experience possible, so if your item arrives damaged or missing, please email customer service to return it or request a replacement.

Report the claim to us within 7 days of delivery. Please be sure to upload pictures showing the broken or defective piece(s). In the case of a missing piece(s), please reference the piece(s) missing in your message and include pictures showing the pieces you did receive. Each situation is reviewed and you will be contacted if any support is able to be offered.

You are welcome to contact our Customer Care Team at support@20sbeauty.com.

 

International Shipping Policy

 

We currently do not ship outside the continental US.

 

Incorrect Shipping Addresses and Refused Delivery

 

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Twenties Beauty will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

 

Missing or Stolen Shipments

 

Sorry about that! Please reach out to our Customer Care Team at support@20sbeauty.com with your order number and any relevant details.